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Terms & Conditions

HAPPY SPLASHERS LTD

SAMUEL IZQUIERDO CURBELO

Company ID: 14888479
Dept: 6167a
Registered Address: 126 East Ferry Road, Canary Wharf, London, United Kingdom, E14 9FP
Website: https://nutrishok.com
Email: info@nutrishok.com

Business Activities:
70229 – Management consultancy activities other than financial management
96040 – Physical well-being activities

Terms and Conditions of Use

Please read these terms and conditions of use (the “Terms”) before starting a purchase our service.

The provisions of the “Terms” govern the relationship between you and HAPPY SPLASHERS LTD (“we”, “us”, “our” or the “Company”) regarding your use of the Company’s website and related services, including all information, text, graphics, software, and services, available for your use (the “Content”).

By accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, forming a legally binding agreement between you and the Company. If you do not agree to these Terms, you must immediately stop using the Service, delete your account, and cancel any active subscriptions.

Receipt of the full amount of funds for the order of information materials, ordered by the User on the website nutrishok.com / or the start of use of freely available information materials constitutes the User’s full and unconditional consent (acceptance) to these terms and conditions.

1. GENERAL PROVISIONS AND DEFINITIONS

1.1. These Terms are binding on all Customers who order information and consulting services (nutrition plans) on the Contractor’s website at nutrishok.com (hereinfter referred as to “website”).

1.2. These Terms defines the procedure and terms for the provision of information and consulting services (nutrition plans) by the Contractor at the Customer’s request, placed on the Contractor’s website at nutrishok.com.

1.3. The Customer’s and/or the Customer’s actions to formalize and confirm the information and consulting services included in the Order shall be evidence of full and unconditional acceptance (acceptance) of theseTerms. Acceptance of the offer means that the Customer agrees to all the terms of this offer.

1.4. In these Terms for the provision of information and consulting services, the terms are used in the following meanings:

Customer – a natural person with full legal capacity who has placed an order on the Contractor’s website website based on their own Order for the provision of services.

Contractor – the company’s full legal name.

Service – information and consulting service provided by the Contractor and includes the purchase of a nutrition plan based on the data and wishes received from the Customer. The list of nutrition plans provided by the Contractor is available on the Contractor’s website website.

Order – a properly executed request of the Customer on the website website , which specifies the list of services that the Customer wishes to receive. By placing an Order, the Customer simultaneously confirms that they consent to the processing of the Customer’s personal data.

Website (Site) – a web page on the Internet located at nutrishok.com, which is the official source of information for Customers about the Contractor and the services it provides.

Price List – the current list of the Contractor’s services with prices, published on the Site at nutrishok.com and forming an integral part of these Terms.

Parties to the Agreement – the Customer and the Contractor.

Personal data processing means any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, renewal, use, and dissemination (distribution, sale, transfer), anonymization, and destruction of personal data, including through the use of information (automated) systems.

Personal data – information or a set of information about the Customer, including surname, first name, patronymic, date of birth, place of residence, contact details, as well as other information relating to the Customer and which may be used by the Contractor for the purpose of identification.

Acceptance – full, unconditional, and unreserved acceptance of these Terms.

Confirming actions – actions that indicate the voluntary consent of the Customer or Representative to strictly comply with the provisions of these Terms. Such actions may include: registration of the Customer on the Contractor’s Website, ordering services using the Contractor’s Website, ordering services by calling the phone numbers listed on the Contractor’s Website, commencement of the actual receipt of information and consulting services, payment for information and consulting services, and other actions established by law.

2. SUBJECT OF THE TERMS

2.1. The Contractor, in accordance with the terms and conditions set forth in these Terms, undertakes to provide services at the prices specified at nutrishok.com, and the Customer, in turn, undertakes to pay for and accept the services in accordance with the terms and conditions of these Terms.

2.2. By confirming the Order, the Customer simultaneously confirms that:

  • they have independently familiarized themselves with the terms of these Terms, have no reservations or objections to the terms of the Agreement, give their voluntary consent and undertake to comply with its terms;
  • they give their informed voluntary consent to the provision of services and the processing of personal data.

2.3. The Contractor guarantees that all information about the Customer containing confidential information will be used in accordance with the principles of confidentiality and in accordance with the requirements of the legislative bodies of United Kingdom.

2.4. The Customer confirms that they have read and agree to the Contractor’s Prices, which is published on the Contractor’s website.

2.5. These Terms are the same for all Customers.

3. PRICE AND TERMS OF PAYMENT FOR SERVICES

3.1. Payment shall be made by the Customer in the amount of 100% of the cost of services provided based on the Contractor’s current Price List.

3.2. The list of the Contractor’s services, their price, and the term of performance are specified in the Contractor’s current Price List at nutrishok.com, which may be changed by the Contractor unilaterally without prior notice to the Customers.

3.3. The cost of services shall be paid in the currency specified on the website by paying the Contractor’s invoices by bank transfer or by another payment method available on the website.

3.4. The Customer shall pay for all services specified in the Order before the provision of services in the manner proposed on the Contractor’s website and in these Terms.

3.5. The Customer’s obligation to pay for the services shall be deemed fulfilled upon receipt of the full amount of funds to the Contractor’s current account.

3.6. Services may be paid by a third party.

3.7. The Customer shall be responsible for the correctness of the payments made by them.

3.8. Failure by the Customer to fulfill its obligations to pay for the services ordered shall be considered a violation by the Customer from these Terms in full, which, accordingly, shall result in the termination in full of all obligations of the Contractor. In this case, the Customer shall reimburse the Contractor for all expenses incurred in providing the services, if such expenses have already been incurred by the Contractor on the date of the Customer’s unilateral withdrawal its obligations.

4. PROCEDURE FOR PLACING AN ORDER FOR SERVICES

4.1. Services are provided upon Order. To place an Order, the Customer fills out a registration form on the Contractor’s website, selects the list of necessary services, places the Order, and selects the payment method. Placing and confirming the Order by the Customer means that the Customer has familiarized themselves with the service, its price, and the terms of its performance.

4.2. Upon receipt of the Order, the Contractor shall process the Order.

4.3. The results of the services shall be provided by the Contractor exclusively in electronic form in PDF format and sent to the Customer’s email address or will be available for downloading from the website.

4.4. The services shall be deemed received by the Customer from the moment of their actual provision by the Contractor, as confirmed by the Contractor’s documentation.

4.5. If, during the provision of services there is a need for additional services, such services shall be ordered additionally and paid for separately.

5. RIGHTS AND OBLIGATIONS OF THE PARTIES

5.1. The Contractor undertakes to:

5.1.1. Provide the Customer with services in accordance with the procedure and on the terms and conditions set forth in these Terms, as well as ensure the proper quality of the services provided.

5.1.2. Ensure the provision of services within the time limits specified in the Contractor’s Price List on the website website, provided that the Customer complies with the terms of these Terms.

5.1.3. Provide the necessary service and information and consulting support within the scope of the services offered.

5.1.4. Not disclose any information received from the Customer to third parties. All information provided by the Customer is confidential and not subject to disclosure, except as provided by the applicable laws of United Kingdom.

5.1.5. Immediately notify the Customer of the inability to provide the service within the period specified in these Terms for any reason by sending a notification to the email address specified in the Order.

5.2. The Contractor shall have the right to:

5.2.1. At its discretion, change the Price List of Services, which is an official document of the Contractor and contains a complete list of services that may be provided under these Terms, by posting a new Price List on the Contractor’s website: nutrishok.com. Changes to the Terms shall come into force after their publication on the website website and shall apply to Orders placed and confirmed after the publication of the Terms.

5.2.2. Offer the Customer the Services provided by the Contractor.

5.2.3. Require the Customer to strictly comply with these Terms.

5.2.4. Require the Customer to pay for the services provided in a timely manner.

5.2.5. Conduct promotions, provide discounts and additional benefits for services.

5.2.6. Receive from the Customer the necessary information in the manner and on the terms specified in these Terms.

5.2.7. Refuse to provide services to the Customer prior to their commencement in the following cases:
a) failure by the Customer to pay for the Contractor’s services in accordance with the formalized Order;
b) the Customer has information and consultation contraindications to the provision of such services.

5.2.8. In case of violation by the Customer of the terms of these Terms, the Contractor has the right to stop providing services unilaterally. In this case, the funds paid by the Customer for the Services actually provided are not subject to return;

5.2.9. To initiate amendments and additions to these Terms.

5.2.10. To involve third parties and external organizations in the implementation of the terms of these Terms, subject to the terms of confidentiality of information.

5.2.11. At its own discretion, to conduct marketing and other promotional activities, the terms of which provide for a temporary opportunity for the Customer to order services on more favorable terms than usual.

5.3. The Customer shall have the right to:

5.3.1. Receive from the Contractor, in an accessible form, reliable and complete information about the services, their cost, and terms of payment.

5.3.2. Independently determine, based on the Contractor’s current price list, the list of services that it wishes to receive under these Terms.

5.3.3. Contact the Contractor with suggestions, statements, feedback, etc. regarding the services provided.

5.3.4. Withdraw from providing services in accordance with the procedure established by applicable law.

5.3.5. To receive the services in a timely and high-quality manner, subject to compliance with the recommendations.

5.3.6. To choose a method of payment for the Order that is convenient for the Customer from those offered by the Contractor.

5.4. The Customer shall:

5.4.1. Pay for the Contractor’s services in full in accordance with the Order.

5.4.2. Comply with the terms (time) of service provision agreed with the Contractor.

5.4.3. Provide the Contractor with their personal data and other information and documents necessary for the performance of providing services.

5.4.4. Independently check the prices for services on the Contractor’s website.

5.4.5. Before ordering services, carefully read its content and essential terms and conditions, as well as familiarize yourself with the list and cost of services, the procedure for their provision and payment.

6. PROCEDURE AND TERMS OF SERVICE PROVISION

6.1. Services shall be provided to the Customer for a fee in accordance with the terms of these Terms.

6.2. Services shall be deemed received by the Customer from the moment of their actual provision by the Contractor, as confirmed by the results (PDF file) sent by the Contractor to the Customer’s email address specified in the Order.

6.3. The term for the provision of services is specified on the website website and is calculated from the next business day after the date of receipt of the Order and full payment by the Customer.

7. CUSTOMER’S PERSONAL DATA

7.1. The Customer agrees to transfer their personal data to the Contractor (in accordance with the terms of these Terms and the written consent provided by them when placing the Order).

7.2. The Customer confirms that they give the Contractor consent to process their personal data in accordance with United Kingdom legislation on the protection of personal data and other regulatory and legal acts of United Kingdom.

7.3. The Customer confirms that they are aware that the Owner of the database in which the Customer’s personal data is stored is the COMPANY.

7.4. By ticking the box “I consent to the processing of personal data” , the Customer confirms and grants the Contractor consent to transfer (distribute) their personal data to Controllers and/or third parties.

7.4. The purpose of processing the Customer’s personal data is to provide the services by the Contractor in accordance with the terms of these Terms and to provide the Customer with quick and convenient access to the Customer’s personal data for the fastest possible fulfillment of the Order.

8. CONFIDENTIALITY

8.1. For the purposes of these Terms, the Customer shall provide the Contractor with their personal data (including: surname, first name, patronymic, date of birth, identity document details, registration address and place of residence, contact details, etc.).

8.2. Information about the Customer’s health, diagnosis, and other information obtained during the provision of services shall be considered confidential under these Terms.

9. CONSIDERATION OF CLAIMS AND DISPUTE RESOLUTION

9.1. The Parties agree that if any deficiencies are found in the provision of services, the Customer shall have the right to file a claim with the Contractor within thirty calendar days from the date of receipt of the research results.

9.2. The Parties agree that in the event of a claim, the Customer shall send the claim by registered email to the Contractor’s email specified on Website (info@nutrishok.com). The Contractor shall consider the claim within thirty calendar days from the date of receipt of the claim.

9.3. Disputes and disagreements that may arise during the performance of these Terms shall be resolved, if possible, through negotiations between the Parties.

9.4. Pre-trial settlement of disputes is mandatory and involves one of the Parties submitting a claim, which shall be considered by the other Party within thirty days.

9.5. All disputes arising from the performance of these Terms or related to it shall be resolved by the Parties through negotiations, and if it is impossible to resolve the dispute through negotiations, in court in accordance with the rules of subject matter and territorial jurisdiction. Law of England and Wales shall be applied to the legal relations between Parties.

10. LIABILITY OF THE PARTIES.

10.1. For failure to perform or improper performance of obligations under these Terms, the Parties shall be liable in accordance with the procedure provided for by the current legislation of England and Wales.

10.2. The Contractor shall not be liable for the quality of the service provided in cases of breach of these Terms by the Customer.

10.3. The Parties shall be exempt from liability for partial, complete failure to perform or improper performance of their obligations under these Terms if such failure is the result of force majeure or other circumstances beyond the control of the Parties (natural disasters, decisions of authorities, epidemics, military actions, martial law, pandemics, strikes, decisions of competent authorities, etc.) that prevent the performance of obligations under these Terms.

10.4. The Contractor shall not be liable for the disclosure of information provided by the Customer during the use of the Contractor’s Website if such disclosure occurred as a result of circumstances beyond the Contractor’s control and could not have been prevented or eliminated (in particular, as a result of hacker attacks, theft of information from the Contractor’s Website, placement of confidential information by the Customer on external information resources and/or websites, etc.).

10.5. The following shall not be considered an indicator of the inadequate quality of the services provided by the Contractor:

  • the Customer received services of a similar nature at another location or healthcare facility, the results of which differ from the results of the Contractor’s services under the Agreement;
  • complications that arose after the provision of services in the event of gross non-compliance (violation) by the Customer of the recommendations provided by the Contractor’s employees.

10.6. The Customer is informed that the services provided in relation to meal plans are not an exact science, therefore the Contractor cannot guarantee the achievement of an accurate and positive effect. The Customer is aware that due to the presence of diseases, individuality and uniqueness of each patient’s body, the services offered by the Contractor may not bring the expected result or even cause deterioration of the Customer’s health, atypical reactions and complications that are not taken into account in industry information and consulting standards (protocols) and are not described in specialized literature.

10.7. The Parties understand and acknowledge , that the services provided are not medical recommendations and cannot be considered a doctor’s prescription.

10.8. The Parties understand and acknowledge that the fact that the result of the provision of a particular service does not correspond to the result expected and desired by the Customer when requesting the provision of the relevant service does not in itself constitute a fact of providing such a service of inadequate quality.

10.9. The Customer is responsible for:

  • the accuracy and completeness of the information requested by the Contractor in connection with the performance of its obligations under these Terms;
  • timely notification of the Contractor’s employees of all circumstances, including new circumstances, that may affect the desired result of the service provided (the presence of diseases, use of medications, harmful habits, etc.).

10.10. The Customer acknowledges and accepts full responsibility for all risks, including but not limited to those related to their health, that may arise as a result of following the recommendations provided by the Contractor. The Customer understands that the implementation of dietary or lifestyle advice, as part of the services rendered, is voluntary and undertaken at their own discretion and risk. The Contractor shall not be held liable for any adverse effects, health complications, or other consequences resulting from the Customer’s decision to follow such recommendations.

10.11. The Customer acknowledges and agrees that in the case of submitting a repeated request containing the same or substantially similar data as previously provided, the resulting recommendations or services delivered by the Contractor may differ from those issued earlier. Such differences may arise due to methodological updates, refinements of internal algorithms, adjustments in professional judgment, or contextual interpretation of the provided information. The Customer accepts that such variations are not grounds for claims regarding the quality, consistency, or reliability of the Services provided.

11. OTHER TERMS

11.1. The Customer’s acceptance of these Terms, is confirmation of their familiarization with the text of these Terms and other documents that are integral parts of these Terms. The date of conclusion of these Terms shall be the date on which the Customer places an Order on the Contractor’s website website and/or pays for the Services included in the Order.

11.2. By confirming the Order on the Contractor’s website by ticking the box “I agree with the terms and conditions” or similar the Customer agrees of these Terms, the text of which they have read and understood, and agrees to receive advertising messages and emails from the Contractor at the mobile phone number and email address which specified by Customer on the Contractor’s website at website. Upon written request of the Customer, the latter’s contact details shall be removed from the list of recipients of informational and advertising messages.

11.3 The Customer confirms that by accepting these Terms, it agrees and acknowledges that it is bound to perform and comply its. Claims related to ignorance or unfamiliarity with these Terms will not be accepted.

11.4. The Contractor is not responsible for the functioning of the Internet and the inability of the Customer to familiarize themselves with the information regarding this offer.

11.5. If any part or parts of these Terms are found to be invalid, illegal, or unenforceable, this decision shall not affect the validity, legality, and enforceability of the remaining parts and provisions.

11.6. By joining these Terms, the Customer confirms that they have received an electronic copy of these Terms in a form that makes it impossible to change its content, have read the terms of these Terms in full, has no reservations or objections to its, and undertakes to properly perform its obligations under these Terms.